Roger Kay Allen – Become a Master at Conflict Management at Home or Work (Download)
Unresolved conflicts damage relationships, fuel workplace turnover, and contribute to nearly half of all divorces. Whether you’re dealing with a difficult colleague, navigating family tensions, or leading a team through disagreements, the ability to manage conflict effectively is one of the most valuable skills you can develop. This course teaches you practical conflict management techniques that turn heated arguments into collaborative problem-solving.
About the Course and Instructor
Become a Master at Conflict Management at Home or Work is taught by Roger Kay Allen, Ph.D., a psychologist, executive coach, and business consultant with extensive experience helping individuals and organizations navigate difficult conversations. Dr. Allen has worked with hundreds of couples, business partners, and leaders to transform conflict into healthy communication.
The course provides a concrete framework for handling disagreements before they escalate, using dialogue as the central tool for conflict resolution. You’ll learn to listen deeply, express your perspective clearly, and negotiate win-win outcomes that strengthen rather than damage relationships.
What You’ll Learn
The course is structured in six comprehensive sections covering:
Understanding Conflict Fundamentals
Distinguish between healthy disagreements and destructive conflict, recognize escalation patterns, and build trust as the foundation for effective resolution.
Communication Styles and Their Impact
Explore four core communication styles, identify your personal approach, and understand how different patterns affect conflict outcomes in real-world situations.
The Conflict Resolution Model
Learn a practical roadmap that guides you from confrontation to collaboration, with real case studies demonstrating the process in action.
You may also be interested in these courses:
- Everett Bowes – Active Listening Masterclass (Download)
- Diane Flynn – Growth Mindset: The Key to Confidence, Impact & Fulfillment (Download)
Preparing Yourself for Dialogue
Develop the mindset and emotional intelligence to enter difficult conversations with confidence, manage your feelings, and assess when to initiate dialogue.
Practical Steps for Resolution
Master the specific phases of conflict resolution—preparation, invitation, exploration, and collaboration—with concrete skills like leveling, inquiry, advocacy, and active listening.
Real-World Application
Apply your skills through exercises, case studies, and examples from workplace disputes, family conflicts, and leadership challenges.
The course includes downloadable handouts, practical exercises, and audio versions for learning on the go.
Who Should Take This Course
This training is ideal for anyone wanting to improve their conflict management skills—from individuals navigating personal relationships to employees facing workplace tensions and leaders building collaborative team cultures. Whether you’re a beginner or looking to refine existing skills, you’ll gain tools to handle the difficult conversations that shape your success at home and work.
